Frequently Asked Questions of Meztli Spanish Language School
Who owns and manages Meztli Spanish School?
The school's owner, Sara Luna, has an educational background as well as many years of experience in teaching Spanish as a second language to foreigners in Cuernavaca, Mexico. In 2012 Sara created Meztli Spanish Language School in her new hometown of Tulum with the goal to balance work and family, and focus on providing more of what the student needs through a personalized program. As resident owner/director, Sara personally meets every student to ensure each has the learning experience they planned for. Her own interest in yoga was added to a full extra-curricular schedule that includes Mexican cooking and Salsa dance lessons. Sara, the mother of three boys, is excited to also offer children's Spanish classes at Meztli.
On what date do new classes begin at Meztli Spanish Language School in Tulum, Mexico?
Typically students begin class on a Monday and lessons end on Friday, new classes begin each week of the year. For mid-week starts your daily tuition will be 1/5 your weekly rate. Students study as many weeks as their schedule permits and our director, Sara Luna, will outline a plan to help you to reach your language goals.
Holiday school closures:
Wednesday, December 25, 2019 and Wednesday, January 1, 2020 are school holidays and missed hours will be made up each following Saturday.
What time do classes begin and end?
Spanish classes begin at 9:00 am, however, an 8:00 am arrival for orientation and placement is requested for your first day of class. Tuesday through Friday optional yoga sessions begin at 8:00 am.
Classes typically end at 12:00 noon giving students time for sightseeing and visits to the beach. For those wanting a more intensive experience, a 4 and 5 hour study day can be easily arranged upon request.
When are yoga classes offered?
Hatha Yoga is offered at 8:00 am free of charge for students each Tuesday, Wednesday, Thursday and Friday. For students beginning Spanish classes midweek, you will be able to take yoga the following day. Small fee for non-students.
What time are afternoon activities at the Spanish school?
At 5:00 pm Mexican cooking lessons, salsa dancing lessons, Mexican crafts, and other activities are offered free of charge to all students each Monday through Friday. A signup sheet will be available during orientation each Monday of the week.
How do I know which Spanish class I'll be in?
Class assignment for the peer group classes is done by the school's director and is based on a short written placement exercise requested prior to arrival and then a verbal interview on the first day of class. Classes are available for beginning, intermediate and advanced students of all ages as well as classes for specialized vocabulary including Legal Spanish, Medical Spanish, Business Spanish, and Spanish for Yoga instruction, among others.
Why is there a registration fee at Meztli?
Instead of charging more for tuition each week we separate it and call part of it a registration fee. Since some weeks we can fill to capacity, we require students to commit to classes by paying this fee. It is also a way to give a discount to students studying more than a week. Also note too that Meztli doesn't charge an extra fee for study materials, for wifi, yoga, cooking classes, Latin dance lessons and other activities!
When do I pay my fees?
The registration fee is for first time students only. There are no fees for books or materials at Meztli. Tuition should be paid at the school with Mexican pesos at the start of each week, if requesting a PayPal invoice for tuition, a service charge will be added. If enjoying one of the school's host families, please pay the family for your stay with pesos at the start of each week. Lifetime registration fees may be paid by credit card through PayPal (a PayPal account is not required).
What is the cancellation policy?
Registration fees are non-refundable and you won't pay an additional registration fee for future classes.
Group and Semi-Private classes: Once paid, tuition is non-refundable but if you notify the school by 7:00 pm (1900 hours) the night before the class you will miss, you can make up for the missed time at a later date. Notification after 7 pm (1900 hours) the day prior or no-shows will forfeit the tuition for that day.
Private classes: Students will contact their instructor personally through Whatsapp
At least 24 hour notice by student: no cancellation penalty
Less than 24 hour notice but more than 5 hour notice: payment for 1 hour of missed class is required
Less than 5 hour notice: payment for the entire scheduled class is required
Where is Tulum, Mexico?
The town of Tulum is located in Mexico’s state of Quintana Roo, 80 miles (132 km) south of Cancún or 39 miles (63 km) south of Playa del Carmen. Most students fly into the Cancún International Airport however there is also bus service from all over Mexico.
How do I get from the Cancún airport to Tulum?
Bus: There are a few daily non-stop buses between Aeropuerto Cancún, Q.Roo and Tulum, find times at ADO.com.mx. Around 255 pesos one way (de ida) Or you can take an ADO bus directly from the Cancún airport to Playa del Carmen (~$200 pesos, one hour). After you get off the bus in Playa del Carmen you can purchase an ADO bus ticket to Tulum at the "taquilla". The bus will first stop at the Tulum ruins, but stay on the bus until you arrive at Tulum's bus station on the main street of town. Buses typically run about every hour (~85 pesos, one hour) 365 days of the year. You can buy tickets at the Cancun airport, please note that if you purchase in advance of arrival and you are delayed, you will not be compensated for the missed bus.
Shuttle or Taxi: Paradise Transfers offers Cancun to Tulum airport transfers. Unlike other shuttle companies Paradise Transfer will deliver to a resident address, not just a limited number of hotels in Tulum. Whatsapp +52 1 998 850 10 10 or Toll-free in the USA at 1-800-594-8976. Please mention Meztli when reserving as they do offer Meztli students a discount.
How far is Meztli Spanish Language School from the famous Tulum white sand beaches?
The town of Tulum is located 3k from the Caribbean Sea with about another kilometer to the school. Many ride bikes along the town's new "cycle pista". Bicycle rentals are available in Tulum by the day for about 100 pesos (and cheaper when renting by the week). Taxis between the town and beach are $100-150 pesos (higher rate at night). For transportation around the town of Tulum taxis are $50-60 pesos, however, most walk or ride bikes as traffic is light.
Where can I rent a bike in Tulum?
There are several bike shops in town where you can rent bikes. If you are needing a bike for a month or longer it is often cheaper to purchase a bike then sell it at the end of your stay. Our director at Meztli will be happy to assist with the process. If staying with one of the Meztli host families, they will provide a bike to ride.
Are there ATM machines in Tulum?
Yes, you will find ATMs in Tulum including at the Chedraui supermarket and the ADO bus station. They dispense only pesos and typically have a $3,000 pesos daily limit. In advance of your trip, we advise that you ask about your bank's international ATM fee. Also notify them that you will be using your ATM card, as well as credit card, outside of your home country. If you plan to use PayPal while traveling, go into the settings on your account and notify PayPal or you likely will be locked out of your account.
What should I pack for my trip?
Bring a pencil or pen and paper for class. Pack casual clothes, biodegradable sunscreen lotion, hat, eco-friendly insect repellent, small flashlight, and passport (having a copy is helpful if lost).
Is there WiFi at the school?
Yes, WiFi is available free of charge for all students. Please note that WiFi is not 100% reliable in Tulum as there can be outages although they are typically short in duration.
Will my cellular phone work in Tulum?
Check with your home provider for international coverage, calling them in advance of your trip will likely save you money. Disposable cellular phones are available for purchase in Tulum.
How do I register for Spanish classes?
Register online at www. tulumschool.com
How do I contact Meztli with more questions?
You may contact Sherry in our California, USA office at 530.622.4262 -or- 530.919.4260 if using text or WhatsApp. Sherry will provide assistance in English and is on our staff to coordinate your trip to our Tulum, Mexico Spanish School. She has 22+ years experience sending students to Mexico to learn Spanish.