Meztli Policies (required reading for all students)
Holiday school closures:
When Christmas and New Year's Day are on a Monday in 2023/24, classes will begin on Tuesday. If you would like to pay tuition for those missed days of class, Meztli will donate that payment to local families in need so they too can enjoy their holidays.
Why is there a registration fee at Meztli?
Instead of charging more for tuition each week we separate it and call part of it a registration fee. Since some weeks we can fill to capacity, we require students to commit to classes by paying this fee. It is also a way to give a discount to students studying more than one week. Also note too that Meztli doesn't charge an extra fee for study materials, for wifi, yoga, Mexican cooking classes and other activities that happen on campus.
What is Meztli's cancellation policy?
If you need to cancel or reschedule a Spanish class, please contact us through the WhatsApp chat that will be set up for you prior to your start date:
Less than 5 hours notice by student: payment for 100% the class is required.
Notice less than 24 hours but more than 5 hours: payment of 75% for the class is required.
All other cancellations will be charged 50% for that day's missed class.
Payment of your non-refundable lifetime registration fee is the final step in finalizing your registration. Even if you need to cancel, this registration fee will apply to any and all future classes with Meztli.
When purchasing a block of private lessons each block of 10 hours must be completed within 4 weeks of start date. Tuition paid is not transferable to another person.
Payment of your registration fee will guarantee your rate, otherwise rates on this website are subject to change.
What should I pack for my trip?
Biodegradable sunscreen should only be used. It may be best to use none at all and bring a sun protective swim shirt. You will also want to bring paper, pen or pencil, flip-flops, a hat, mosquito repellent, beach towel, comfortable walking shoes, waterproof camera, small flashlight, windbreaker, earplugs. Don't forget to bring a mask, restaurants do require them to enter. Yoga mats are provided by the school.
We suggest you bring your home currency to cover your first week of tuition and exchange it for pesos. There are money exchange houses on the main Street in Tulum and at the Cancun airport that will give you pesos in exchange for paper currency. Please note that online exchange rate calculators are more favorable than the money exchange houses, at least about a 5% difference.
Smoking or vaping is not allowed in any area of the school grounds. Please go outside the school property if you'd like to smoke or vape.
By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected.
Although traveler's insurance is not required in order to participate in the Meztli program, it is highly recommended.
Businesses mentioned on this website are not considered recommendations by Meztli, but are suggestions.
Please read for important information:
Travel Tips (dated April 2023):
1) Make sure your passport has at least 6 months validity at the time of your trip.
2) Flying into Cancun? A tourist card is no longer required for most travelers. More info at https://www.cancunairport.com/new-tourist-card-information.html
3) Find out, from your cell phone provider, if they charge to use your phone while in Mexico. If needed, you can buy Mexico sims cards including at the Cancun airport and OXXO convenience stores.
4) Your ATM and/or credit card issuer may require a notification of international travel. Carrying an additional card may be a good idea, in the event you lose one.
5) ATMs typically offer the best exchange rates (although some ATM fees will likely apply) and there are peso dispensing ATMs in Tulum including Tulum banks (CiBanco and HSBC), the Chedraui supermarket, the Tulum bus station, plus at the Cancun airport. There is a daily withdrawal limit depending on your bank. When taking money out of ATMs, decline the second option for the "conversion rate". This option is a way for ATMs to take as much as 6% in exchange fees. Declining the conversion will still let you take money out, but your bank will calculate the conversion giving you a much better rate. Note: many ATMs run out of money on the weekends so plan ahead.
6) Don't accept torn or marked pesos, typically no one will accept them when you try to spend them. Carry a range of notes and coins with you. American dollars are accepted in some places but you will receive a less favorable rate.
7) Biodegradable sunscreen should only be used. It may be best to use none at all and bring a sun protective swim shirt. You will also want to bring paper, pen or pencil, flip-flops, a hat, mosquito repellent, bug bite relief or suction tool, beach towel, comfortable walking shoes, waterproof camera, small flashlight, windbreaker, and if you are noise sensitive, earplugs. Yoga mats are provided by the school.
8) Cancellation and other policies are on our Frequently Asked Questions page at https://www.meztli.mx/faq We require all students to review policy information on this page prior to arrival.
9) In sit down restaurants the standard tip is 10%. For taxi driver's handling your bags, a tip of 10 to 20 pesos is nice. You may want to bring extra small bills (such as $1us) as they work well for tips when you do not have small denomination pesos.
10) In Mexico the toilet paper goes in the bin and is not flushed. This is due to inadequate plumbing.
11} If you are looking for a bicycle with a lock to rent while in Tulum, there are plenty of options. If you want a helmet, bring from home. Also the caretaker for the Meztli campus has adult bikes for rent at good rate.